Shipping Policy – JERSEYS WORLD IL
Last updated: 11.09.2026
At JERSEYS WORLD IL, we make every effort to fulfill orders quickly and efficiently, while providing convenient and reliable service to our customers.
1. Shipping Method
Orders on the website are shipped via delivery services to a pickup point near the customer's address, according to the shipping options available at the time of placing the order.
Once the order is ready for shipment, it is transferred to the shipping company for further processing and delivery.
2. Delivery Time
The estimated delivery time is:
8–15 business days to a pickup point near the customer's home.
Delivery time is calculated according to the order processing date and the business days customary in Israel.
Business days do not include Saturdays, holidays, and non-working days as per law.
The delivery time is estimated and may vary depending on circumstances related to shipping, workload, or circumstances beyond the business's control.
3. Shipping Delays
We make efforts to meet the delivery times published on the website, however, delays may occur due to, among other things, overloads at shipping companies, logistical failures, weather conditions, security situations, holidays, strikes, technical failures, or other circumstances beyond the business's control.
In case of a significant delay, you can contact customer service, and we will do our best to assist in clarifying the shipment status.
4. Shipping Details
When placing an order, the customer must provide correct and accurate details, including:
- Full name
- Phone number
- Address
- Locality
- Other details required for shipping
The customer is responsible for ensuring that the details provided are correct.
Providing incorrect or partial details may cause a delay in delivery or prevent the package from being delivered to the customer.
5. Pickup Point
The shipment is intended for a pickup point near the customer's address, subject to availability and the shipping company's services.
Upon arrival of the package at the pickup point, the customer may receive a notification from the shipping company with pickup details.
Responsibility for collecting the package after receiving the pickup notification rests with the customer.
6. Uncollected Package
In the event that the customer does not collect the package from the pickup point within the timeframe set by the shipping company, the package may be returned to the sender.
In such a case, contact for re-delivery will be made with the customer, and the business may charge additional shipping costs if permitted by law.
7. Tracking Number
If a tracking number is provided for the order, it may be sent to the customer using the contact details provided at the time of placing the order.
Tracking information is updated according to the shipping company's systems, and therefore there may be a delay between a certain stage in the shipment and the appearance of the update in the system.
8. Incorrect Address
In the event that an incorrect address or delivery point was entered when placing the order, customer service should be contacted as soon as possible.
If the order has already been shipped, it may not be possible to change the delivery destination.
In the event that re-delivery is required due to incorrect details provided by the customer, additional costs may apply, subject to the provisions of the law.
9. Undelivered Shipment
If the estimated delivery time has passed and the order has not yet been received, customer service should be contacted with the order number and contact details.
We will check the shipment status with the shipping company and do our best to assist in locating the package.
10. Damage or Problem with the Product upon Receipt of Order
In the event that the product is received damaged, does not match the order, or there is another problem with the product, customer service should be contacted as soon as possible, along with the order details and a description of the problem.
If necessary, the business may request photos or additional information to investigate the case.
Handling of a damaged product or a product that does not match the order will be done in accordance with the provisions of the law.
11. Shipments during Peak Periods
During periods of unusual workload, holidays, special promotions, or events affecting the shipping system, delivery times may be longer than usual.
In such cases, we will do our best to update customers and provide information regarding the order status.
12. Limitation of Liability for Shipments
JERSEYS WORLD IL is not responsible for delays caused by circumstances beyond the business's control, including failures or delays of shipping companies, strikes, weather, security situations, holidays, unusual workloads, technical failures, or force majeure circumstances, all subject to the provisions of the law.
This policy does not derogate from the customer's rights granted to him by law.
13. Contact Us
For questions regarding shipments, orders, or shipment status, you can contact us using the contact details provided on the website:
JERSEYS WORLD IL
Email: [Insert Email Address]
Phone / WhatsApp: [Insert Phone Number]
We will do our best to assist and provide a response regarding the order and shipment.
JERSEYS WORLD IL reserves the right to update this policy from time to time. The updated version will be published on the website.